Task: Product observation in online sources to identify safety risks for an automotive OEM
Consline approach: Implementation of the reliable Consline methodology for online surveillance of safety risks in the field incl. comparable competitor products
Result: Immediate alerts in the case of safety risks or critical incidents to the product safety circles of the OEM – further support through a GDPR-compliant process to contact concerned customers
Customer benefit: Very quick reaction time – documented processes to fulfil the statutory product observation liabilities