CIMS® Solutions & Services

The Consline Intelligence Management System CIMS combines the capabilities of Business Intelligence (BI), Qualitative Data Analysis (QDA) and Social Media Monitoring (SMM) Tools within a cloud-based Software-as-a-Service (SaaS)(see >CIMS functions).

The flexibility and multitude of functions in the CIMS allow an easy configuration and fast setup of user ready solutions. Please read more about our proven solutions by click on the following headlines:


Product Safety Monitoring

Consline AG has over 20 years of experience in performing active product monitoring obligations for companies. The CIMS Product Safety Monitoring fulfills both the >legal requirements and the >IT application security. The reliability of the monitoring is also proven by our >references.

Customers

  • Product Safety Managers
  • Pharmacovigilance Managers
  • Compliance Dep.
  • Quality Managers
  • Attorneys
  • Insurers

Value for our customers

  • Avoiding / reducing expensive recalls
  • Secure safety image
  • Fulfill product observation liability (ProdSG / §823 BGB)
  • Fulfill pharmacovigilance (Directive 2001/83/EC)
  • Fullfil compliance obligations

Input (examples)

  • Social Media Posts (User Generated Content)
  • Any safety-relevant internal data
  • Field & After Sales cases
  • Technical safety-related publications
  • Competitors safety issues
  • Govermental safety databases e.g. NHTSA
  • Police, fire department reports
  • News
  • Photos, videos, documents
Request Product Safety CIMS Demo

Add-on services to our Product Safety Monitoring solution >see below


Quality Monitoring & Benchmarking

Consline AG is a continuous service provider for the worldwide monitoring of product and service quality of >leading companies e.g. from the automotive industry. With the CIMS Quality Monitoring of >external and internal Q-data sources, our customers realize cost savings in the millions, e.g. by >factory fix instead of expensive field fix or >root-cause-analyses. CIMS is also successfully used for the >further development of products based on real customer requirements and benchmarking.

Customers

  • Quality Managers
  • After Sales
  • Corporte Planning
  • Product Development
  • Market Research

Value for our customers

  • Improving products & services
  • Facory fix instead of expensive field fix
  • Product innovations
  • Priorization of measures / updates
  • Customer-centric development

Input (examples)

  • Warranty data
  • Customer complaints
  • Market research
  • Forums, social media, news
  • Call centers
  • Photos, videos, documents
Request Quality CIMS Demo

Add-on services to our Quality Monitoring & Benchmarking  >see below


Qualitative Data Analysis (QDA)

As a leading platform for the processing and analysis of qualitative data from a multitude of sources and formats, CIMS is the perfect solution for integrated qualitative and quantitative analysis of text, images and videos. As a cloud-based solution, no installation is necessary, project teams e.g. from >Corona or >pharma research are immediately able to cooperate on a common basis, the user interface is multilingual, content is translated automatically. Besides numerous user-friendly >functionalities such as e.g. the Case Editor with visual highlighting, this perfect combination of qualitative coding of all kinds and quantitative, graphic analysis is unique in the >field of QDA solutions.

Customers

  • Scientists
  • Authors of scientific papers
  • Forensic researchers
  • Innovation Managers
  • International project & research teams
  • NGOs

Value for our customers

  • High efficient screening & evalution of multiplicity of documents
  • Simultaneous qualitative & quantitative analyses
  • Managing knowledge teamwork
  • Managing multi-language information

Input (examples)

  • Scientific or technical papers
  • Internet content & sources
  • Patient's or offender's records
  • Minutes
  • Ideas & suggestions
  • Photos, videos, audio

Note: Consline AG supports non-commercial scientific studies and non-profit organizations by using CIMS free of charge for up to 12 months.

Request QDA CIMS Demo

Add-on services to our QDA solution >see below


Supplier Risk Monitoring

For purchasing and compliance managers, CIMS is the ideal solution for a worldwide >Supplier Risk Monitoring – not only to fulfil the new supply chain legislation. With the continuous monitoring of all relevant sources for news, documents, photos and videos, companies can duly identify and avert legal conflicts and damages to their image.

Customers

  • Procurement Managers
  • CSR Managers
  • Attorneys
  • Compliance Officers
  • Certification Authorities

Value for our customers

  • Fullfilment of own Code of Conduct
  • Match supply chain legislation
  • Avoiding legal conflicts
  • Matching finance requirements (ESG)
  • Avoiding violations of human or labor rights and enviromental issues

Input (examples)

  • Company registers and data bases
  • Forums & social media
  • NGO platforms
  • News & trade publications
  • Geo data / remote sensors
  • Photos, videos, documents
Request Supplier Risk CIMS Demo

Add-on services to our Supplier Risk Monitoring >see below


Due Dilligence Platform

For seller and buyer teams in M&A processes, CIMS offers more than just a Virtual Data Room: With >Workflow Tools, screening and evaluation of documents can be efficiently organized in international teams without duplication of work. Besides internal documents and contracts, information from company registers and data bases as well as Internet news platforms and forums lead to a complete picture of the respective companies.

Customers

  • M&A Seller Teams
  • M&A Buyer Teams
  • Consultants
  • Attorneys
  • Banks & Investors

Value for our customers

  • High efficient screening & evalution of multiplicity of documents
  • Avoiding double work in teams
  • Managing international teamwork
  • Managing multi-language information

Input (examples)

  • Documents, contracts & internal information
  • Company registers and data bases
  • Desk research & studies
  • Forums & social media
  • News & trade publications
  • Photos, videos, audio
Request Due Dilligence CIMS Demo

Add-on services to our Due Dilligence Plattform solution >see below


Social Media Monitoring (SMM)

In order to achieve high quality protection of a company’s image, Social Media Monitoring has to achieve more than tracking of buzz words or influencers. With the flexible CIMS source manager and tools for >AI-based evaluation and prioritization of user posts in all languages, opinions and argumentation patterns on the Internet are visible in real time – and become an important basis for corporate communication and  measures e.g. in the field of >new mobility services.

Customers

  • CEOs
  • PR Managers
  • Communication Managers
  • Marketing Managers

Value for our customers

  • 360 degree understanding of company related perception and communication
  • Realiable tracking and evaluation of communicational effects
  • Managing multi-language communications

Input (examples)

  • Owned Media
  • Paid Media
  • Earned Media
  • Internet forums
  • Influencer data
  • Photos, videos, audio
Request SMM CIMS Demo

Add-on services to our Social Media Monitoring >see below


Consline Add-on Services

  • CIMS user training

    Online or on-site training supported by manuals, videos and hotline

  • Dashboard setup

    Setup of sources, categories, rating rules, analysis dashboards, users, languages, rights & roles, workflow etc.

  • Reporting

    Pre-configuration of ready to use dashboard diagrams or CI adjusted Powerpoint based reporting procedures

  • Data source connection

    Configuration and extraction management of external or internal data sources containing different content formats

  • AI-supported coding

    Setup of AI based content selection or rating by full automatic or sample based AI training procedures

  • Translation services

    Automatic translation of input content from any language with/without manual correction to any user defined language

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