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(German only) München, 23.07.2019: Während Lime mit der besten App Usability überzeugt, liegt die Circ App mit Abstand hinten. Im Gegensatz zu den Rollern von Tier, Circ und Voi wird aber die Fahrzeugqualität bei Lime kritisiert.
Zu diesen Ergebnissen kommt die neue Quality Experience Studie der Consline AG nach dem ersten Nutzungsmonat in Deutschland. Ausgewertet wurden 707 Nutzeraussagen zu den führenden Sharing Anbietern in Online-Quellen. Untersucht wurden die Kriterien Registrierung, App Usability, Fahrzeugqualität, Verfügbarkeit und Preis.

Die vollständige Pressemitteilung können Sie hier downloaden.

Munich, April 2019: Patients find large differences in efficacy and side effects of cold medications; however, price and application hardly play a role. Consline has evaluated the TOP 10 OTC cold medications (most discussed in User Forums) for the new Quality Experience Index QXI. The patient experiences were categorized by efficacy, side effects, application, price and recommendation.

Download the full press release here.

The Association of German Market and Social Researchers (BVM) brings together about 300 Experts and Executives from the fields of market research, marketing, advertising and communication in its annual Congress. In his presentation “Using real customer experiences for the development of E-cars: How can people and AI work together?” Consline Executive Officer Dr. Dirk Schachtner will explain how online customer opinions can be used for product development and at which steps the use of AI is advisable.

Consline Executive Officer Dr. Dirk Schachtner highlights the importance of customer opinions at the CTI Automotive Diagnostics

At the CTI Automotive Diagnostics on the 19th and 20th of March automotive diagnostics experts met to discuss the latest trends, like automatization, connectivity and e-mobility. Consline executive officer Dr. Dirk Schachtner highlighted in his presentation “Customer Voice Monitoring: Quality from a Driver`s Seat Perspective” how customer opinions can be used for important management decisions and for the reduction of quality cost as well as the improvement of service measures.

Consline CEO Dr. Heinz val Deelen presents at the

The annual Warranty Chain Management Conference in Orlando, Florida brings together experts and executives in warranty management. The event focuses on new ideas, methods and tools for quality management but the organizers also intent to further strengthen warranty management as a discipline. Consline CEO Dr. Heinz van Deelen highlighted in his presentation how a precise monitoring of customer opinions can lower warranty and quality cost as well as support goodwill decisions.

Consline Executive Officer Dr. Dirk Scachtner explains Customer Voice Monitoring at the Technical Congress 2019

On 14th and 15th of March executives of the automotive industry met at the Technical Congress hosted by the VDA (German Automotive Association) in Berlin to discuss the future industry challenges. In front of participants from industry, politics, the public and the press keynotes and panel discussions by i.e. VW, Daimler and ZF highlighted aspects such as connectivity and automation, environmentally friendly vehicles and traffic safety. Consline again was sponsor and exhibitor this year and thanks every visitor of the booth for the constructive conversations, suggestions and ideas.