Consline presents Customer Voice Monitoring at the Tech Days Munich

The Tech Days Munich are all about Innovation in the fields of Smart IoT, Information Security, Blockchain, Mobility, Robotics, AI / Data Analytics and Academic Research. In his presentation titled „Customer Voice Monitoring as an early warning system for quality management” Consline’s executive officer Dr. Dirk Schachtner demonstrates how an AI-supported Customer Voice Monitoring can be used for quality management as well as for the improvement of products, services and campaigns.