New Video on Consline Intelligence Management System – CIMS

CIMS Logo with Play button

With the Consline Intelligence Management System (CIMS), a web-based cockpit solution with an intuitive multi-language user interface, customer voices are captured and analyzed.

Besides the original customer message, CIMS includes the correct translation and – based on precise categorization, tagging and tonality ratings – it provides multiple options for specific filtering and analysis of the data.