Consline presents Customer Voice Monitoring at the Tech Days Munich

Tech Days Munich 2018

The Tech Days Munich are all about Innovation in the fields of Smart IoT, Information Security, Blockchain, Mobility, Robotics, AI / Data Analytics and Academic Research. In his presentation titled „Customer Voice Monitoring as an early warning system for quality management” Consline’s executive officer Dr. Dirk Schachtner demonstrates how an AI-supported Customer Voice Monitoring can be used for quality management as well as for the improvement of products, services and campaigns.