Consline presents Customer Voice Monitoring to bvik

Dr. Dirk Schachtner at the bvik

Munich 18.04.2017: In his presentation at a recent conference of the German Bundesverband Industrie Kommunikation, Dr. Dirk Schachtner, Executive Officer of Consline AG, introduced Customer Voice Monitoring as an innovative form of market research to detect trends and risks early. The participants from the B-to-B and supplier sector got to know the extensive possibilities of Customer Voice Monitoring as a 360° radar for reliable product observation and communication tracking. Specific use cases on the development and marketing of new products, quick identification of quality issues and campaign tracking highlighted the benefits of monitoring for the B-to-B and supplier sector.