Consline Executive Officer Dr. Dirk Schachtner will be a referent at the CTI Automotive Diagnostics 2019

At the Automotive Diagnostics on the 19th and 20th of March automotive diagnostics experts will meet to discuss the latest trends, like automatization, connectivity and e-mobility. Consline executive officer Dr. Dirk Schachtner will explain in his presentation “Customer Voice Monitoring: Quality from a Driver`s Seat Perspective” how customer opinions can be used for important management decisions and for the reduction of quality cost as well as the improvement of service measures.