Consline CEO Dr. Heinz van Deelen will present at the 2019 Warranty Chain Management Conference

The Warranty Chain Management Conference in Orlando, Florida brings together executives from the warranty and service contract industry. Consline CEO Dr. Heinz van Deelen will show in his presentation “Customer Voice Monitoring to support quality management and goodwill decisions” how online customer opinions about products and services can be used to decrease warranty and quality cost as well as support goodwill decisions.