Pack ma’s digital is an initiative by the IHK in Bayern (chamber of industry and commerce in Bavaria). Its goal is to support Bavarian companies in digitalizing their businesses. In this year’s competition we participated with our unique service customer voice monitoring in the initiative’s competition and made it to the final round!
See how executive officer Dr. Dirk Schachtner explains the advantages of monitoring customer voices for businesses of all sizes. (The video is only available in German)
Photo source: © IHK München / Das Kraftbild